Customer Shop Reviews

I had a great experience ordering from Weable. Their tech support called me to confirm that my purchase was compatible with my present hardware. Very friendly and helpful and my order arrived much sooner than expected. Very happy customer.

Very helpful.

I received my purchase the next morning much to my suprise and joy.

Great.

My Project leader demanded that we get the same scanner as we bought a while back. I was not sure whether I would get it. Sashin Pillay assisted me via the Online Chat and he arranged that he only one in their stock be allocated to my order, thus ensuring that I would be able to get it on time for our project needs. Thank you!

Sashin was very friendly and quick with his response. I would recommend any of my colleagues to ask for him directly.

During my Online Chat assistance, Sashin kept me informed what I needed to do on my end to assist me to get the last stock of the specific scanner to be sent to me. afterwards I received sms and email notifications, putting me at ease where my parcel is.

Excellent. They do what they say.

excellent.

Before promised delivery.

Recommended.

Always able to help source what i need, especially when im trying to find something custom that is needed for our business.
I think the best part is that the service as a whole is amazing. Getting after hours support when we really need it and the item requested gets there the next day, this isnt something you get from other stores.

Always friendly and knowledgable

Always on time or even before its requested, which for some this isnt always good but knowing my needs sooner is almost always better.

Updates sent to me frequently

Very quick reply to e-mails, smooth ordering process and payment transaction

Friendly reply to e-mails, no problems experienced.

Fast delivery, before the expected delivery date. We needed this product urgently and it was delivered in time.

Pleasant and professional

Excellent

Excellent

Excellent

One of two stores selling TP Link Deco M5 Mesh Wifi System

Sashin is very friendly and helpful

Delivery was prompt once dispatched, however, I asked to be contacted before delivering which did not happen

Initially didn't receive any updates on order, which made me a bit nervous...

Hi Christiaan,

Thank you for the helpful and honest review.

Our couriers and 3rd party couriers don't always follow our instructions and we always try to keep you updated if there should be issues.

We recently implemented more communication ideas so you'd never feel out of the loop again but there's always the cases where we get so service driven that we forget about you and only think delivery.

Sincerely
Ruaan Kraft
Managing Member

Overall a very pleasant experience. Not many shops stock the device I wanted in the configuration I needed it in.

Sales consultant was friendly in his replies.

Delivery took a bit longer than I expected - the courier service provider didn't update their waybill information, so it looked like the parcel was sitting still.

I had to prompt once for a manual reply but other than that the automated replies worked fine.

Hi Simoné,

You were great to work with, thank you for giving us the opportunity again and also the honest review.

True it's always better to have human interaction, we pride ourselves for doing so and will try harder going forward.

Our automated emails are not actually so automated. We still action each email by person to make sure every person is contacted one way or another.

Sincerely
Ruaan Kraft
Managing Member

.

Was delivered before expected. Will defiantly be using the delivery option again

Great experience - customer care as well as communication made it a smooth experience.

Great - Sashin Pillay was helpful, honest and followed up meticulously

Prompt delivery on time as communicated.

Kept in the loop regularly makes it a pleasure to do business.