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The Right Product First Time, Every Time

Customer Shop Reviews

Johan Coetzee

Johan Coetzee

Date: July 10, 2020
Order number #: Order #200000363
Company: Crown Catering Warehouse
  • How was Your experience shopping with Us?
  • Please stay away! They are very fast to take your money and confirm that they have stock of my order, but they cannot supply. I've sent email after email but they don't answer you and lie about "I dropped an email this morning bud" - I am still waiting for the emails "BUD". They never come back to you.
    They also give the reason for the non-delivery of my order as a "technical problem with the warranty", but I've phoned around and everyone sells the same batteries with a warranty! Why lie about the warranty, it's just not the truth "BUD".
    Please stay away!

  • Customer Friendliness
  • If you lie every time we communicate "bud", you need training "bud".

  • Delivery
  • Stay away! They cannot deliver the batteries and also cannot deliver on their promises.

  • Updates
  • Their updates are non-existent.

  • Yes we do expect payment before we begin with the order processing and we were also quick to refund you when we could not complete the order.

    If we can explain the situation. We do not hold stock with us and our consignment stock is sitting with our Supplier. When we place an order, they pick the stock for dispatch and all of the orders go through a compatibility, technical and placement check. We were made aware by our supplier that they might reject the order because they are dropping the brand ( OmniPower ) because of previous warranty’s not being honored by the Manufacturer ( SineTech ).

    We do apologize immensely for the situation we were put in. It was unfortunately out of our hands and we did our best with the info given to us and we respect our Supplier's choice.

Alan H

Alan H

Date: July 3, 2020
Order number #: 200000351
  • How was Your experience shopping with Us?
  • Hassle free first time shopping experience,

  • Customer Friendliness
  • All queries answered promptly

  • Delivery
  • Reasonable timeframe (given the Covid restrictions) and delivery instructions were followed

  • Updates
  • Small gripe. Only received tracking number just before parcel was delivered

Pieter Wiid

Pieter Wiid

Date: January 25, 2020
Order number #: 22044
  • How was Your experience shopping with Us?
  • Excellent; delivery under 48 hours
    Technical questions raised before the order were answered promptly and accurately

  • Customer Friendliness
  • Very good

  • Delivery
  • Excellent

  • Updates
  • More than enough

Bodo

Bodo

Date: November 18, 2019
Order number #: P00010002-2
  • How was Your experience shopping with Us?
  • Great experience shopping at Weable. It was great dealing with Sashin. He was prepared to help with all my queries.

  • Customer Friendliness
  • Always friendly no matter how many times I called to query. Definitely makes one want to become a return customer and do business with Weable.

  • Thank you for taking the time to review our service.

JJ Cordier

JJ Cordier

Date: October 30, 2019
Order number #: O00021586
Company: Private
  • How was Your experience shopping with Us?
  • The shopping Experience is great when chatting straight with an agent. The website is a bit wonky on some categories or maybe just not used to it.

  • Customer Friendliness
  • Very friendly and some useful insight on HDD I wanted to purchase.

  • Delivery
  • Way Faster than expected.

  • Updates
  • Overall Great experience received from weable and satisfied with my purchase. Cannot wait to make use of my new Ironwolf 4TB HDD.

  • Thank you for letting us know how you've experienced us JJ. Our company website was designed more to assist people over chat, our brand new site we're working on is based on user experience with and without our support. Enjoy the many years of DATA access :)

Khulekani

Khulekani

Date: June 14, 2019
Order number #: O00020639-1
Company: SML Mlambo Technologies and Projects
  • How was Your experience shopping with Us?
  • I was nervous at first because I was once scammed online..but communication brought some easiness in me

  • Customer Friendliness
  • The agent is always friendly to answer questions

  • Delivery
  • Delivery was as promised.

  • Updates
  • Updates always sent by email.

  • It's unfortunate how many customers stop shopping online just because of all those "Fly by Night" shops.

    At least we've managed to restore your faith, and we're happy to be here for any future request.

    Kindest Regards
    The Weable Team

Nolene

Nolene

Date: June 7, 2019
Order number #: O00020628
  • How was Your experience shopping with Us?
  • Wonderful and efficient assistance by Sashin Pillay, good understanding of the industry and great knowledge on the ranges available in South Africa.

  • Customer Friendliness
  • Amazing customer service received.

  • Delivery
  • Service delivery was excellent with my order processed and shipped on the day payment was made. Express delivery used ensured that the parcel was delivered within 48 hours.

  • Updates
  • Will make use of the service again with any future requirements.

  • Thank you Nolene, finding to correct fit for a customer is no easy task!

    Enjoy your Notebook to its fullest and happy Gaming.

Hannes Van Schalkwyk

Hannes Van Schalkwyk

Date: December 21, 2018
Order number #: O00019513
Company: Libralex (Pty) Ltd
  • How was Your experience shopping with Us?
  • Thank you very much for the professional and speedy way in which you assisted me with this Order.

    You provided me of all the correct information and it was possible to order the Dell Touch Screen immediately.
    I was very amazed when my order was delivered within 24 hours since I placed the order! This is definitely the best mail order service that I have ever received in our Country – thank you so much!
    May you all experience a wonderful Festive Season and next year grow from strength to strength! I will definitely come back to you when I need to order something again.

Albert

Albert

Date: October 31, 2018
Order number #: #O00019152-1
  • How was Your experience shopping with Us?
  • Never used Weable before, and I was really really impressed with each interaction - the email, follow-up phone call, the speed of processing the order and payment. The pricing of the product was extremely competitive, and I think Weable can give the large online stores a run for their money. Absolutely brilliant! Keep it up!

  • Delivery
  • Delivery was as scheduled. 100%

Kiff Shaik

Kiff Shaik

Date: October 12, 2018
Order number #: #O00017750-1
  • How was Your experience shopping with Us?
  • As a graphic designer in South Africa, securing expensive design tech from international stores is always risky. Will it arrive safe? Will it work? Will I be ripped off like all those other victims on the internet? Frankly, I was 60/40 on the store when I first heard about it. (I've always been wary about buying things online.) Thankfully, Weable was nothing but professional and accommodating. And they've gained a customer for life because of their stellar service! I highly recommend them.

  • Customer Friendliness
  • The customer service agent helped me from the very beginning; walking me through the tech I wanted, the payment options, even other random questions that plagued my neurotic brain. He was super helpful, attentive, kind, and friendly. And he totally deserves a raise.

  • Delivery
  • My product arrived a day EARLIER than expected. I had no problems with the lack of tracking info, since I read the entire delivery email and was informed of their use of a local driver. In my experience, local is always lekker, and I was more than satisfied.
    My package arrived well-wrapped and secure. All in all, a pleasant, awesome experience.

  • Updates
  • N/A

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